Terms & conditions

These terms apply to purchases on instrudent.com, operated by ErgoDenta ApS, VAT DK43850032, Hørskætten 14, 2630 Taastrup, Denmark (“InstruDent”, “we”). InstruDent sells dental instruments to dental professionals and clinics (B2B).

1. Prices

All prices are in US dollars (USD) and exclude shipping, import duties and local taxes. We reserve the right to correct pricing and typographical errors and to cancel orders for items that are out of stock.

2. Orders

A binding agreement is concluded when you receive an order confirmation by email. Invoices are issued by ErgoDenta ApS.

3. Payment

Payment is made at checkout by card (processed by Stripe). Goods remain the property of ErgoDenta ApS until paid in full.

4. Shipping

We ship worldwide. Shipping is free on orders over $100; a flat rate of $19 applies below. Shipments outside the EU are DAP – import duties and taxes are payable by the recipient. See the Shipping page.

5. Returns

30-day return right on unused instruments in unopened original packaging. See the Returns page for the procedure. Consumer withdrawal rights do not apply to B2B sales.

6. Claims

The buyer must inspect the goods on receipt and report defects without undue delay and no later than 8 days after delivery to info@instrudent.dk.

7. Medical devices

The instruments are CE-marked under the EU Medical Device Regulation (MDR 2017/745) and manufactured under an ISO 13485-certified quality system. Instruments are intended for use by dental professionals. Instructions for use (IFU) and declarations of conformity are available on request. The buyer is responsible for compliance with import and registration requirements in the destination country.

8. Liability

ErgoDenta ApS' liability is limited to the value of the goods and excludes indirect or consequential loss.

9. Personal data

Personal data is processed according to our Privacy policy.

10. Governing law

These terms are governed by Danish law. Venue is the Court of Glostrup, Denmark.

Last updated: 15 September 2026.